1. Introduction
We, at the Y4J Assist AT AD Platform, are committed to respecting your privacy and ensuring the protection of any personally identifiable information you share with us.
This Privacy Policy (“Policy”) describes how Y4J Assist AT AD Platform collects, uses, discloses, and transfers personal information of users through its website, and services (collectively, the “Platform”).
This Policy applies to:
- Persons with Disabilities (PwDs)
- Vendors / Service Providers / Assistive Partners
- Any individual interacting with the Platform
For the purpose of this Policy, “You” or “Your” refers to any user accessing the Platform.
2. Types of Personal Information Collected
“Personal Information” (PI) refers to any data that identifies an individual directly or indirectly.
Depending on how you interact with the Platform, we may collect:
a. Account & Registration Information
- Name, email address, mobile number
- Password and login credentials
- Location details (city, state, country)
- Organization / vendor details (if applicable)
b. Disability & Accessibility Information (for PwDs)
- Disability type and category
- UDID (Unique Disability ID) details (if provided)
- Assistive device needs and preferences
- Accessibility requirements
c. Vendor Information
- Business name, address, contact details
- Product listings and catalog details
- Certifications and compliance information
e. Communication Data
- Messages between users and vendors
- Customer support interactions
- Feedback, surveys, and queries
f. Automatically Collected Data
- Cookies and tracking technologies
- Location data (if enabled)
3. How We Use Your Personal Information
We use your information only for lawful and relevant purposes, including:
Core Platform Services
- Enabling discovery of assistive devices and technologies
- Providing personalized device recommendations
- Facilitating communication between PwDs and vendors
- Enabling marketplace transactions (if applicable)
User Experience & Improvement
- Enhancing accessibility features
- Improving platform usability and performance
- Customizing content and recommendations
Safety & Compliance
- Preventing fraud and misuse
- Identity verification and due diligence
- Legal compliance and regulatory obligations
Communication
- Sending notifications (e.g., product updates, responses, alerts)
- Providing customer support
- Informing about new devices, services, or features
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyze platform usage
- Personalize recommendations
You can control cookie preferences through your browser settings.
5. Information Sharing and Disclosure
We do not sell your personal information.
We may share your data only in the following cases:
a. With Vendors / Service Providers
- To enable device recommendations and inquiries
- When you express interest in a product
b. With Third-Party Service Providers
- Hosting, analytics, communication services
- These providers are bound by confidentiality obligations
c. Legal & Regulatory Authorities
- When required by law or legal process
- To prevent fraud or ensure safety
6. Data Security
We implement strong security measures to protect your data, including:
- Encryption and secure storage
- Access control mechanisms
- Regular security audits
However, no system is completely secure, and users should also take precautions.
7. Data Retention
We retain your Personal Information only as long as necessary:
- To provide services
- To comply with legal obligations
After this period, data is securely deleted or anonymized.
8. Third-Party Links
The Platform may contain links to third-party websites.
We are not responsible for:
- Their privacy practices
- Their data handling policies
Users are encouraged to review third-party privacy policies.
9. Children’s Privacy
- Minimum age to use the Platform: 18 years
- Minors may use the Platform under supervision of a parent/guardian
10. Confidentiality
We treat all Personal Information as confidential and ensure:
- Restricted access
- Protection against unauthorized disclosure
Sensitive data is handled in accordance with applicable laws.
11. Social Media
AT AD Platform may operate social media channels.
Users should not share sensitive personal information on these channels, including:
- Health records
- Identification numbers
- Financial details
12. Changes to this Privacy Policy
We may update this Policy from time to time.
Any changes will:
- Be published on the Platform
- Take effect immediately upon publication
13. Disclaimer
- The Platform does not store sensitive financial details like card information (if applicable).
- Users are responsible for the information they voluntarily share.
- We are not liable for unauthorized disclosures beyond our reasonable control.
14. Consent
By using the AT AD Platform, you:
- Consent to the collection and use of your data as outlined
- Agree to this Privacy Policy
15. Compliance with India’s DPDP Act, 2023
AT AD Platform complies with the provisions of the Digital Personal Data Protection Act, 2023 (DPDP Act) and processes personal data in accordance with applicable Indian laws.
16. Rights of Data Principals
Under the DPDP Act, you have the following rights:
a. Right to Access Information
You can request:
- What personal data we hold about you
- How it is being processed
b. Right to Correction and Erasure
You can:
- Correct inaccurate or outdated information
- Request deletion of your personal data
c. Right to Grievance Redressal
You may raise concerns regarding:
- Data misuse
- Unauthorized access
- Policy violations
d. Right to Nominate
You may nominate another individual to exercise your rights in case of:
- Death
- Incapacity
17. Data Security Safeguards (DPDP Compliance)
In line with the DPDP Act, we implement:
- Reasonable security safeguards to prevent personal data breaches
- Access controls and encryption mechanisms
- Internal audits and monitoring
In case of a data breach, we will:
- Notify affected users (Data Principals)
- Inform relevant authorities as required by law
18. Data Retention and Minimization
We follow:
- Data minimization → Only necessary data is collected
- Storage limitation → Data retained only as long as required
Data is deleted when:
- The purpose is fulfilled
- Consent is withdrawn (unless legally required otherwise)
19. Children’s Data (DPDP Alignment)
For users below 18 years:
- We require verifiable parental/guardian consent
- We do not track, monitor, or target advertising toward children
- Processing is limited to necessary platform functionality
20. Grievance Redressal Mechanism (Enhanced)
You may contact our Grievance Officer / Data Protection Contact for:
- Exercising your rights
- Reporting concerns or complaints
Email: anila@youth4jobs.org
We will:
- Acknowledge grievances promptly
- Resolve them within timelines prescribed under applicable law